How to beat them at their own game.
Mobile Self Scanning
Scan and buy products in-store with the shopper app, and much more.Read More
The FutureProof platform is designed to handle the unique needs of grocery stores with special capabilities for weighted produce, age restriction, counter service and loss prevention and an overall emphasis on efficiency.
The video above shows a typical customer experience. Using the app a customer scans and bags items as they shop, keeping track of their total and being notified of any relevant specials. At the end of the shopping trip an instruction routes the shopper to a special checkout area, where she checks herself out by scanning a QR code. If there are any special flags on her purchase, such as an age restricted item or a need for a bag check then a light calls a staff member to assist.
I LOVE the mobile checkout. I have been telling others about it who don’t normally shop at CA Fresh; it is a selling point for your store. :-) It works great when you have a couple items and you just want to get in and out quickly.
- Madeleine, Shopper
Grocery is the most complex and technically challenging retail format to provide mobile self scanning for. The following capabilities were developed especially for the unique needs of grocery stores. They address loss prevention, age restriction, sales by weight, service counters and more.
Allows customers to order from service counter menus, both with and without the app, both in advance and in store.Read More
Retailers can own the relationship and the install by deploying the platform as their own-brand staff and shopper apps.Read More
Scannable scales allow shoppers to buy bulk items like fresh produce by weight.Read More
An update to the traditional circular the shopper app makes specials more visible, relevant and timely.Read More
This is only a selection of the platform's overall capabilities, many of which also have applications for grocery stores. See the capabilities list for more.
What's different about the FutureProof platform compared to mobile self scanning apps?
The FutureProof platform is designed to grow with the retailer's technology needs over time without causing lock-in. It is independent of the retailer's specific point of sale and back office software which frees it from the typical upgrade cycle. It is fully cloud hosted and regular updates bring new features to shoppers and staff. Unlike third party branded apps the grocer owns the install, allowing them to replace FutureProof should another solution better fit their needs - without losing any of their users. This is why it is called "FutureProof."
Mobile self scanning involves making changes to the store's flow and operations. While the FutureProof platform is designed to flexibly accomodate the needs of the majority of grocers it may not be the right fit for all situations.
Grocery stores intending to offer mobile self scanning via the FutureProof Platform will need:
Stores intending to implement the counter service system will also need:
Full service setup including integration, store install, devices, staff training and tech support is available from trained and qualified service partners.
Watching customers interact with the app was so gratifying, they were just giddy with the ease and simplicity of changing the least fun aspect of grocery shopping, mainly the interminable waiting in line to checkout.
- Alfred, Grocer
Self scanning customers must share their identity to use the service and are a retailers best behaved guests.
Shopper's provide a photograph, name and payment information along with additional identifiers relating to their phone. The identification deters deliberate criminals who rely on anonymity to get away with bold thefts.
More impulsive shoplifters can be deterred and detected by installing one or more Loss Prevention Checkpoints, which along with unique sweethearting detection make self scanning more secure than a standard checkout or self checkout kiosk.
Mobile self scanning offers the lowest combined cost of checkout of any method and pays for itself.
Retailers who choose a private white-label pay a flat monthly fee based on the capabilities they require at each location.
Retailers who prefer to adopt the universal app can further choose to pay through a transaction fee.
For additional details contact firstname.lastname@example.org
FutureProof's mobile self scanning takes product and price data as an input and generates transaction logs as an output. Retailers can provide the product and price data in whatever format they have it, and FutureProof will do the translation and return the transaction logs in the format of the retailer's choice. Unless a retailer has lost the ability to export and import their own data their system is compatible with FutureProof.
Learn more about the platform's extensibility.
News about grocery mobile self scanning from FutureProof and others around the web.
How to beat them at their own game.
In Shanghai, a prototype of a new 24-hour convenience store has no staff, no registers, and the whole thing is on wheels, designed to eventually drive itself to a warehouse to restock, or to a customer to make a delivery.
Amazon may be bringing its futuristic ‘no queue’ grocery store to the U.K. after the online retail giant filed several trademark applications for Amazon Go, the app that allows consumers to bypass checkouts when they shop.
Having already conquered the world of online shopping, Amazon is now gearing up to go IRL where it counts: groceries.
Walmart's supercentre in Ancaster, ON will feature a host of new technological innovations, including Walmart's self-scanning solution Scan & Go.
In an interview with Superb Crew, FutureProof Retail founder Di Di Chan details how the companies software solves problems for customers and retailers alike.
A new Walmart store in Tomball will include Walmart Scan & Go, Walmart's self-scanning mobile checkout application.
Read about FutureProof Retail's Mobile Checkout app on page 73 of this months edition of Shopper Marketing by the Path to Purchase institute.
As Walmart takes a major step forward with its Scan & Go platforms and the Amazon Go store makes headlines, a significant upset might be coming to grocery retail now that these major players have the keys to push the grab-and-go strategy forward.
Customers at Walmart's new 190,000 square-foot Lake Nona Supercenter will be able to avoid long lines with the company's Scan & Go application.
After years of iOS exclusivity, Walmart rolled out an Android version of it's Scan & Go application. Walmart's Scan & Go enables customers to skip lines by scanning items and checking out on their smartphones. Scan & Go is currently availible at Walmart #520 in Roger, Arkansas.
Coop recently launched it's first six stores with a new self checkout concept across Denmark in both small and large cities. The concept enables customers to scan products and checkout with their phone, skipping the line.
The online behemoth's register-free store disrupts the landscape, but does more convenience take away from what food shopping has always been?
With Amazon Go making the dream of seamless AI-powered shopping a reality, how can reatailers and retail technology firms work together to keep pace with this disruption?
The singular format, traditional brack-and-mortar supermarket may soon be a relic of the past as retailers must adapt to changing consumer demands or risk becoming obsolete.
Italy’s largest supermarket chain, Coop Italia, has opened what it is calling the “Supermarket of the Future” near Milan. The concept features extensive use of technology to improve the shopping experience.
Panasonic's new Regirobo concept automatically detects and bags items, creating a seamless shopping experience at it's pilot location in Osaka, Japan.
When we all got a peek at Amazon Go last week, the buzz was all about innovating the checkout experience. That, Karen Webster writes this week, is like saying that the iPhone was all about innovating the telephone call. Amazon Go, Webster posits, is Amazon’s sneak peek into how it plans to reinvent grocery by reinventing how consumers shop for food — and where they do it. And, she says, a sneak peek into what’s to come for all of retail, if Amazon’s foray into grocery succeeds.
Sure, the app — and grocery apps in particular — have been around pretty much since smartphones first came on the market. However, new innovations promise to upend how consumers shop and how retailers interact with their customers.
Amazon’s YouTube video introducing its Amazon Go convenience store shows that the company has broken conventional supermarket wisdom and that its foray into food is one traditional retailers should fear.
Amazon's upcoming 2000 physical grocery stores will feature line-free-checkout.
The online shopping giant Amazon unveiled Amazon Go today, it's spin on brick and mortar retail. Using advanced technology the store will allow users to enter, sign in with the Amazon go app, fill up their baskets, and walk out without stopping to checkout.
California Fresh Market's newest location in San Luis Obispo features FutureProof Retail's radical new mobile self checkout solution.
“I have been on a 20-year quest to have in-store shopping,” Holzheu said, “and FutureProof has finally done it.”
Shoppers can skip the line and checkout on their phones at a new supermarket in San Luis Obispo
Retailer's app offers scan-and-checkout feature for new store
Whether consumers are ordering their groceries online, picking them up at curbside, or shopping in store, it's clear that technology is fundamentally redifining the shopping experience.
FutureProof Retail will be exhibiting with service and support partner SimpleWare Inc at the Unified Grocers 2016 Expo in Long Beach California, August 17th and 18th. We will be providing a sneak preview of our upcoming counter service capability.
Amazon wants to open 20 brick-and-mortar grocery stores over the next two years, and the online retailer believes the US market has room for up to 2,000 of its Amazon Fresh-branded grocery stores over the next decade.
The counter service product simplifies the process of ordering prepared foods at businesses ranging from cafes and food trucks to grocery stores and supermarkets.
Sam's Club, a subsidiary of Walmart, recently launched its Scan-and-Go application in all 645 U.S. stores. Scan-and-Go enables customers to shop and checkout from their mobile devices without waiting on lines.
Retail CIO Outlook learns how FutureProof's loss prevention functions like an immune system.
New self install kit contains everything needed to provide mobile checkout, payment, customer service and loss prevention.
FutureProof Retail has made a splash with its app, developed using a “consumer-first” approach.
FutureProof CEO Will Hogben has been appointed to RetailWire’s Brain Trust Panel.
Two California supermarkets pilot an app that lets shoppers scan their products in app and walk out of the store without waiting in line to check out with a cashier.
The cell phone has also started to become a part of the physical store experience. Now it starts to emerge solutions that enables customers to manage the purchasing process altogether by mobile phone. Mobile Checkout from New York-based company Future Proof is an example.
While AmazonFresh, FreshDirect and Peapod have offered consumers varying degrees of online and mobile grocery ordering for several years, the in-store experience could use some help.
FutureProof Retail (FPR), a software development provider, announced today their launch of Mobile Checkout – the retail industry’s first start-to-finish, secure self-checkout app.
Future Proof Retail helps merchants capitalize on technology by making the in-store experience more pleasant, convenient and profitable.