Grocery

The FutureProof platform is designed to handle the unique needs of grocery stores with special capabilities for weighted produce, age restriction, counter service and loss prevention and an overall emphasis on efficiency.

The video above shows a typical customer experience. Using the app a customer scans and bags items as they shop, keeping track of their total and being notified of any relevant specials. At the end of the shopping trip an instruction routes the shopper to a special checkout area, where she checks herself out by scanning a QR code. If there are any special flags on her purchase, such as an age restricted item or a need for a bag check then a light calls a staff member to assist.

I LOVE the mobile checkout. I have been telling others about it who don’t normally shop at CA Fresh; it is a selling point for your store. :-) It works great when you have a couple items and you just want to get in and out quickly.

- Madeleine, Shopper


Grocery Capabilities

Grocery is the most complex and technically challenging retail format to provide mobile self scanning for. The following capabilities were developed especially for the unique needs of grocery stores. They address loss prevention, age restriction, sales by weight, service counters and more.

Self Scanning App

Everyone hates waiting in line, just 3-5 minutes can feel like an eternity. Our mobile checkout app eliminates the lines.

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Order Ahead

Customers can place orders at in-store service counters, restaurants, food trucks, and more. Works with the mobile checkout app, or standalone from a kiosk or microsite.

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White-label

Own the install - and the customer relationship - by deploying the Mobile Checkout app as a private whitelabel.

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Loss Prevention

A multilayered loss prevention system prevents abuse of self scanning capabilities by shoppers and staff.

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Scannable Scales

Scannable scales allow shoppers to buy bulk items like fresh produce by weight.

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Store Specials

An update to the traditional circular the shopper app makes specials more visible, relevant and timely.

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This is only a selection of the platform's overall capabilities, many of which also have applications for grocery stores. See the capabilities list for more.


Platform vs App

What's different about the FutureProof platform compared to mobile self scanning apps?

platform-vs-app

The FutureProof platform is designed to grow with the retailer's technology needs over time without causing lock-in. It is independent of the retailer's specific point of sale and back office software which frees it from the typical upgrade cycle. It is fully cloud hosted and regular updates bring new features to shoppers and staff. Unlike third party branded apps the grocer owns the install, allowing them to replace FutureProof should another solution better fit their needs - without losing any of their users. This is why it is called "FutureProof."


Requirements

Mobile self scanning involves making changes to the store's flow and operations. While the FutureProof platform is designed to flexibly accomodate the needs of the majority of grocers it may not be the right fit for all situations.

Grocery stores intending to offer mobile self scanning via the FutureProof Platform will need:

  1. Loss prevention checkpoint(s). One or more loss prevention checkpoints should be located near the store's front end. For maximum effect the checkpoint should be separated from regular lanes and walkways. Typical locations are behind the last lane or next to the customer service booth.
  2. Produce labels. Self scanning of produce requires that scannable bin tags be maintained, or PLU numbers clearly listed next to the produce names.
  3. Scannable scale(s). One or more scannable scales makes the purchasing of bulk items more convenient for shoppers.

Stores intending to implement the counter service system will also need:

  1. Fullfillment device(s) for counter staff to process orders from - at least 1 per counter. These can be any tablet or computer. Bizerba's line of deli scales are also integrated with the system allowing retailers to avoid a second device at the counter.
  2. Ordering Device(s) (optional) allow shoppers without smartphones to place orders in the store. The device can be any computer or tablet and should be located near the counter where orders will be fulfilled.

Full service setup including integration, store install, devices, staff training and tech support is available from trained and qualified service partners.

Watching customers interact with the app was so gratifying, they were just giddy with the ease and simplicity of changing the least fun aspect of grocery shopping, mainly the interminable waiting in line to checkout.

- Alfred, Grocer


Frequently Asked Questions

What about loss prevention?

Self scanning customers must share their identity to use the service and are a retailers best behaved guests.

Shopper's provide a photograph, name and payment information along with additional identifiers relating to their phone. The identification deters deliberate criminals who rely on anonymity to get away with bold thefts.

More impulsive shoplifters can be deterred and detected by installing one or more Loss Prevention Checkpoints, which along with unique sweethearting detection make self scanning more secure than a standard checkout or self checkout kiosk.

How much does it cost?

Mobile self-scanning offers the lowest combined cost of checkout of any method and pays for itself.

FutureProof Retail offers two pricing models for line-free checkout and/or counter service:

  • SaaS with a monthly subscription
  • Software license for retailers who use FPR’s platform to jump start development of their own customized solution

For additional details contact sales@futureproofretail.com

Is it compatible with my existing systems?

FutureProof's mobile self scanning takes product and price data as an input and generates transaction logs as an output. Retailers can provide the product and price data in whatever format they have it, and FutureProof will do the translation and return the transaction logs in the format of the retailer's choice. Unless a retailer has lost the ability to export and import their own data their system is compatible with FutureProof.

Learn more about the platform's extensibility.

More Questions

Any inquiries emailed to sales@futureproofretail.com will be replied to next business day.

Other answers may be found by going through the platform capabilities and platform benefits.


News about grocery mobile self scanning from FutureProof and others around the web.

This NYC Startup Redefines Retail by Bringing The Digital Experience Offline

With the popularity of online shopping and Amazon, physical retail is suffering, but FutureProof Retail has a solution to draw more people into stores.

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Self-Service App Deepens Customer Connections At Fairway Market

Some retailers worry that adopting a self-checkout solution will deprive them of a key point of contact with their customers.

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Mobile Checkout Gains Momentum in Europe

OKay convenience stores in Belgium allow customers to scan items and pay right from their smarthphones.

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Mobile Self-Checkout Not Just For Big Merchants

Many equate mobile self-checkout apps with big retailers like Amazon or Sam’s Club given the size of the technology investment required. But that’s not entirely the case, as the following Stores article reports on FutureProof Retail as an emerging player in this growing market.

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FutureProof Retail brings online convenience to in-store shopping

Retailers have long looked for ways to improve the checkout process, but their disdain for long lines pales in comparison with how customers feel about standing around waiting to pay for their products. FutureProof Retail was launched to do something about it.

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FutureProof Retail and Scandit Partner to Deploy Line-Free Mobile Checkout

FutureProof Retail Enables Retailers to Offer Commercial-Speed Scanning to Consumers With Scandit Barcode Scanner SDK

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5 ways grocers are elevating the store experience

From store-grown produce to a renewed emphasis on service counters, retailers are focusing on innovation as well as time-honored strategies to keep their stores relevant

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Mobile Self-Checkout Gains Another Merchant

Following the launch at its Spar supermarkets, Colruyt Group will make the FutureProof Retail line-free mobile self-scanning checkout solution available at OKay stores starting in OKay De Pinte (Aug. 22), OKay Compact at Grootsermentstraat (Aug. 28), OKay Pepingen (Aug. 29) and OKay Ohey (Sept. 5).

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The Top Four Reasons Self-Checkout Fails In Grocery

(And why line-free mobile checkout is the future)

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Inside Fairway's 'Line-Free' Mobile Shopping Test

New York’s Fairway Market has been quietly testing a new technology in stores that allows customers to shop using their mobile phones and skip checkout lines entirely.

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5 Ways Mobile Scan-and-Pay Benefits Grocers Beyond the Checkout Line

Mobile Scan-and-Pay technology offers many benefits to grocers beyond reduced labor costs.

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Convenience will be at the center of how retailers answer Amazon Go

Amazon Go once again captured headlines a couple of weeks ago on a rumor that the e-commerce king is preparing to build more Go stores in Seattle and one in Los Angeles.

In turn, traditional retailers are thinking about how to combat one of Amazon Go's most attractive features: convenience.

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Spar will trial contact-free and cash register-free payments

Retail Partners Colruyt Group – Colruyt Group’s entrepreneurial division – is creating an app for Spar which allows customers to use their smartphones to scan and pay for their own groceries.

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More Amazon Go stores are coming to Seattle and Los Angeles

Amazon's partly automated retail store, Amazon Go, debuted with a location in Seattle in January, but a new report suggests that expansion plans are already underway. "Multiple people familiar with the company’s plans" told Recode that Amazon could open as many as six new stores by the end of 2018.

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Spar Experiments with Cashless Shops

In some Spar supermarkets customers will soon be able to shop without waiting in line.

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Spar Colruyt Group Tests Mobile Checkout

Colruyt Group is testing FutureProof Retail's market leading self-scanning mobile checkout solution in its Spar stores.

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What to expect from Amazon Go

After a yearlong delay, Amazon’s checkout-free convenience store opened in Seattle

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Walmart ramps up self-checkout by letting customers ring in items while shopping

Walmart starts rolling out it's Scan & Go application at 20 Canadian locations.

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It’s Only Going to Get Worse for America’s Grocers

It will only get worse from here, analysts say. Under Amazon, Whole Foods has cut prices of marquee products, a harbinger of the price wars to come. Among the most vulnerable are small regional chains that were facing fierce competition even before Amazon showed up.

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Speedy Checkout Line and FutureProof Retail Announce Partnership

FutureProof Retail (FPR) and Speedy Checkout Line AS in Norway have entered into a partnership to bring FPR’s line free mobile checkout and service counter solutions to customers in Scandinavia.

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Walmart deploying tech that lets in-store shoppers check out — on their own

Walmart is expanding the deployment of its Scan & Go mobile app, which is being tested in approximately 12 stores across Northwest Arkansas, Florida, Texas and Georgia. The chain is now rolling out the app for use in at least 10 additional locations in the Dallas-Fort Worth and Nashville markets.

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Faster front ends: How supermarkets are speeding up checkout

Tech replaces ten items or less to help shoppers get out of the store faster

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Walmart's New Feature Makes Omnichannel Reordering Easier

Walmart's latest digital move to compete with Amazon will make reordering frequent purchases easier for its online shoppers.

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United States Mobile Self-Checkout Market 2017 - Evolving Retail Concepts and Venues

A new research report, Evolving Retail Concepts and Venues with Mobile Self-Checkout, describes different shopping approaches and integrated technology systems that are currently in use or in testing. These systems include Amazon Go, Scan & Go from Walmart and Sam's Club, Mobile Checkout from FutureProof Retail, and others.

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Amazon and Whole Foods just did traditional Grocers a big Favor

How to beat them at their own game.

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The Grocery Store Of The Future Is Mobile, Self-Driving, And Run By AI

In Shanghai, a prototype of a new 24-hour convenience store has no staff, no registers, and the whole thing is on wheels, designed to eventually drive itself to a warehouse to restock, or to a customer to make a delivery.

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Amazon Plans Artificial Intelligence-Led, Checkout-Free Grocery Stores Through Amazon Go App

Amazon may be bringing its futuristic ‘no queue’ grocery store to the U.K. after the online retail giant filed several trademark applications for Amazon Go, the app that allows consumers to bypass checkouts when they shop.

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How Amazon Plans to Become America’s Go-to Grocery Store

Having already conquered the world of online shopping, Amazon is now gearing up to go IRL where it counts: groceries.

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Wal-Mart’s ‘test lab’ a sign of the digital times for bricks-and-mortar retailer

Walmart's supercentre in Ancaster, ON will feature a host of new technological innovations, including Walmart's self-scanning solution Scan & Go.

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FutureProof Retail – The Self-Checkout Software Makes Store Shopping Much Faster

In an interview with Superb Crew, FutureProof Retail founder Di Di Chan details how the companies software solves problems for customers and retailers alike.

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Walmart Builds New High-Tech Store in Tomball

A new Walmart store in Tomball will include Walmart Scan & Go, Walmart's self-scanning mobile checkout application.

FROM abc13
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FutureProof Retail featured in this months issue of Shopper Marketing

Read about FutureProof Retail's Mobile Checkout app on page 73 of this months edition of Shopper Marketing by the Path to Purchase institute.

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Smooth checkout process could mean grab & go will be the new norm

As Walmart takes a major step forward with its Scan & Go platforms and the Amazon Go store makes headlines, a significant upset might be coming to grocery retail now that these major players have the keys to push the grab-and-go strategy forward.

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Look inside the new, high-tech Lake Nona Walmart Supercenter

Customers at Walmart's new 190,000 square-foot Lake Nona Supercenter will be able to avoid long lines with the company's Scan & Go application.

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Walmart Scan & Go finally Android after years on the iPhone

After years of iOS exclusivity, Walmart rolled out an Android version of it's Scan & Go application. Walmart's Scan & Go enables customers to skip lines by scanning items and checking out on their smartphones. Scan & Go is currently availible at Walmart #520 in Roger, Arkansas.

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No more waiting in line at the supermarket - this major Danish retailer has launched self-checkout with your smartphone

Coop recently launched it's first six stores with a new self checkout concept across Denmark in both small and large cities. The concept enables customers to scan products and checkout with their phone, skipping the line.

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How Amazon Go will transform the grocery experience

The online behemoth's register-free store disrupts the landscape, but does more convenience take away from what food shopping has always been?

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How retailers can keep up with Amazon Go

With Amazon Go making the dream of seamless AI-powered shopping a reality, how can reatailers and retail technology firms work together to keep pace with this disruption?

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Evolve or perish: The grocery store of 2017

The singular format, traditional brack-and-mortar supermarket may soon be a relic of the past as retailers must adapt to changing consumer demands or risk becoming obsolete.

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'Supermarket of the Future' opens in Italy

Italy’s largest supermarket chain, Coop Italia, has opened what it is calling the “Supermarket of the Future” near Milan. The concept features extensive use of technology to improve the shopping experience.

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Panasonic checkout machine also bags your items

Panasonic's new Regirobo concept automatically detects and bags items, creating a seamless shopping experience at it's pilot location in Osaka, Japan.

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Will Amazon Eat Grocery Stores For Lunch?

When we all got a peek at Amazon Go last week, the buzz was all about innovating the checkout experience. That, Karen Webster writes this week, is like saying that the iPhone was all about innovating the telephone call. Amazon Go, Webster posits, is Amazon’s sneak peek into how it plans to reinvent grocery by reinventing how consumers shop for food — and where they do it. And, she says, a sneak peek into what’s to come for all of retail, if Amazon’s foray into grocery succeeds.

FROM PYMNTS
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2016 Disruptors: The App

Sure, the app — and grocery apps in particular — have been around pretty much since smartphones first came on the market. However, new innovations promise to upend how consumers shop and how retailers interact with their customers.

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Amazon Go is a grocery store with no checkout lines

The online shopping giant Amazon unveiled Amazon Go today, it's spin on brick and mortar retail. Using advanced technology the store will allow users to enter, sign in with the Amazon go app, fill up their baskets, and walk out without stopping to checkout.

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Three Reasons Retailers Should Fear Amazon Go

Amazon’s YouTube video introducing its Amazon Go convenience store shows that the company has broken conventional supermarket wisdom and that its foray into food is one traditional retailers should fear.

FROM Forbes
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FutureProof's Perspective on Amazon Go

Amazon's upcoming 2000 physical grocery stores will feature line-free-checkout.

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Self-checkout app adds convenience at California Fresh Market

California Fresh Market's newest location in San Luis Obispo features FutureProof Retail's radical new mobile self checkout solution.

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California Fresh Market Opens Line-Free Grocery Store

“I have been on a 20-year quest to have in-store shopping,” Holzheu said, “and FutureProof has finally done it.”

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Regional grocer offers the latest in mobile self-scanning technology

Shoppers can skip the line and checkout on their phones at a new supermarket in San Luis Obispo

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California Fresh Market Ditches Checklanes

Retailer's app offers scan-and-checkout feature for new store

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Grocery shopping experience evolves with new technologies, services

Whether consumers are ordering their groceries online, picking them up at curbside, or shopping in store, it's clear that technology is fundamentally redifining the shopping experience.

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Meet Us at the Long Beach Convention Center for Unified Expo 2016

FutureProof Retail will be exhibiting with service and support partner SimpleWare Inc at the Unified Grocers 2016 Expo in Long Beach California, August 17th and 18th. We will be providing a sneak preview of our upcoming counter service capability.

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Internal Amazon documents reveal a vision of up to 2,000 grocery stores across the US

Amazon wants to open 20 brick-and-mortar grocery stores over the next two years, and the online retailer believes the US market has room for up to 2,000 of its Amazon Fresh-branded grocery stores over the next decade.

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In a first for mobile self scanning FutureProof Retail releases new counter service capabilities.

The counter service product simplifies the process of ordering prepared foods at businesses ranging from cafes and food trucks to grocery stores and supermarkets.

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Walmart's Sam's Club Scan-and-Go App May Make Cash Registers Obsolete

Sam's Club, a subsidiary of Walmart, recently launched its Scan-and-Go application in all 645 U.S. stores. Scan-and-Go enables customers to shop and checkout from their mobile devices without waiting on lines.

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FutureProof's In Store Loss Prevention Solution

Retail CIO Outlook learns how FutureProof's loss prevention functions like an immune system.

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Introducing the Mobile Checkout Self Install Kit

New self install kit contains everything needed to provide mobile checkout, payment, customer service and loss prevention.

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FutureProof president Di Di Chan talks time-constrained consumers with Canadian Grocer

FutureProof Retail has made a splash with its app, developed using a “consumer-first” approach.

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Mobile Checkout Co-Creator Appointed to Brain Trust Panel

FutureProof CEO Will Hogben has been appointed to RetailWire’s Brain Trust Panel.

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Two grocery stores check out apps for self-checkout

Two California supermarkets pilot an app that lets shoppers scan their products in app and walk out of the store without waiting in line to check out with a cashier.

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Self service via mobile phone in the physical store

The cell phone has also started to become a part of the physical store experience. Now it starts to emerge solutions that enables customers to manage the purchasing process altogether by mobile phone. Mobile Checkout from New York-based company Future Proof is an example.

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New York company debuts pure mobile-only grocery checkout

While AmazonFresh, FreshDirect and Peapod have offered consumers varying degrees of online and mobile grocery ordering for several years, the in-store experience could use some help.

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FutureProof Retail Unveils Revolutionary Shopping App

FutureProof Retail (FPR), a software development provider, announced today their launch of Mobile Checkout – the retail industry’s first start-to-finish, secure self-checkout app.

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