Scan & Go App

Everyone hates waiting in line, just 3-5 minutes can feel like an eternity. Our scan & go checkout app eliminates the lines.

Scan, Pay, Go!

scan-pay-go

Contactless shopping that's scalable and cost-effective, available to any retailer.

Flexible architecture supports retailers of any size and a wide variety of store formats.

The app provides smart suggestions at the point of decision, and becomes the heart of the customer relationship.


Our Industry Leading Scan & Go Shopping Flow

checkout-process

Super Fast Checkout

Customers scan and bag items while they shop, then checkout and pay, entirely on a smartphone. With an average checkout time of 12.7 Seconds, and no waiting in line, scan & go customers will have more time to shop and visit more often.

Intuitive Process

This app is for everyone, optimized to provide effortless utility from the first use; and continuously tested for ease of use with consumers of different demographics.

Serious Loss Prevention

Shopping requires a valid email and photo ID, and our trust algorithm flags some or all purchases for audit depending on the retailers preference. Across thousands of audited purchases, 99.8% of bagged items were self-scanned accurately.

signup

Download & Sign Up

Sign up is a cinch, users just enter their email, take a selfie and start shopping.

Your selfie helps create a high trust relationship. The photo keeps the customer safe from unauthorized account use while also creating accountability for misconduct.

Want to get savings or earn points? Optionally connect a loyalty membership by entering phone number or scanning a card.

Start Shopping

The app knows when you're in the store and is ready to go.

The welcome page displays general location information, a button to start shopping, along with featured specials and promotions.

Our extensible platform allows the welcome screen to display custom features and content, making this not just a checkout app, but the front page of your store.

start-of-trip

shopping

Scan & Bag While Shopping

Customers scan items with the app to add them to the shopping cart, where they can see a running total as they shop including promotions and sale prices.

Scanned items can be removed from the cart or quantity adjusted by either the customer or a staff member. All in-app activity can be monitored via the control center.

If an item doesn't have a barcode or is sold by weight shoppers can look it up in the app, or scan it in via an interactive scale.

Smart Recommendations

An improvement on the traditional circular, the Scan & Go app makes specials more visible, relevant and timely.

Customers can save favorite deals and specials to remember them later, and see the savings applied to their total while they shop.

Reach customers at the point of decision by pushing basket based suggestions for higher margin items. I.e. customer scans chips, recommend store brand salsa.

specials

counter-service

Order Ahead

Customers don't have to wait in line to place an order or wait while it's prepared, freeing them to keep shopping.

They can order via the app at the store, or ahead of time and schedule a pickup. A push notification confirms that the order is ready.

Customers without the app can order from a microsite, or at a kiosk near the counter. They'll receive a text message confirmation along with a bump to try the app.

Learn More about Order Ahead

Payment

Customers pay how they like, with single or multiple cards, Apple Pay, and more.

Custom payment integrations can be added on request.

Payment information is tokenized and stored by the payment provider themselves to ensure maximum security and PCI compliance.

payment


Super Fast Checkout

Choose between two checkout methods depending on your size and needs. Direct customers to scan a code to check out, or allow them to check out anywhere in the store.

checkout-w-code

With Code

More Familiar, More Secure

After confirming the total, customers proceed to a designated checkout area to scan a QR code. This facilitates interactions with staff and allows for random auditing of bags, checking of ID for alcohol and better customer service.

checkout-wo-code

Without Code

Instantaneous

With the tap of a button the transaction is done. Customers can checkout anywhere in the store and payment is processed immediately. This mode works well with unattended stores that do not have cashiers or service staff.

beacon

Make transactions sing by adding a Checkout Beacon

Green Beacon -
Purchase is approved. Good to Go!

Blue Beacon -
Staff assistance required - either the customer is purchasing age restricted items or has been selected for a random loss prevention audit.

Alternatively, customers can show their in-app receipt to a staff member when leaving the store.

Learn More about the Beacon
Learn More about Loss Prevention

Engaging Email Receipts

Receipt are available in the app and sent by email.

Each receipt email provides an opportunity to show offers and connect with the customer outside the store.

receipt


Customer Service

cust-service

Respond to customer questions and feedback via the app for fast resolution of issues.

Build relationships with your customers and keep them coming back for more.

Get direct and private feedback where you need it to improve your store easier and faster.

What Customers are Saying

Amazing. Fairway has taken self check-out to the next level! I was scanning items as I was placing them in my cart. Skipped a line with 30 people and went straight to the checkout! Saved 15 minutes and so easy. Wow!

elevy - App Store Reviews

Not to be dramatic, but @FairwayMarket's mobile checkout app is life changing.

@lalashoots - Twitter

@FairwayMarket You guys nailed it with the mobile checkout app! Saving me so much time. THANK YOU! 👍

@zcking587 - Twitter

This is a game changer! Super seamless checkout process and let me skip the line. I'll come to fairway over whole foods because of this app!

Alexis - Play Store Reviews


Deployment Options

Your Scan & Go checkout experience can be deployed as part of our universal application that works at many stores, or you can own the install with a fully whitelabeled app in your brand.

universal-app

Universal App

The universal application has generic branding until it detects that it is at your store, at which point it adopts your brand and offers shoppers access to your specific capabilities. Designed to support the needs of smaller merchants who do not require a whitelabel, the universal app also helps attract new shoppers through it's discovery features. Shoppers get the app by downloading Express Checkout on the app store.

private-whitelabel

Private whitelabel

Scan & go can be deployed as fully retailer branded apps for both shoppers and staff. By fully branding the application including colors, logos, app store pages and microsites the retailer gets to enhance their brand and own the customer relationship. Private white-label is deployed via the retailers' own dedicated apps on the app store, allowing them to own the install on their customers' devices. Owning the install prevents platform lock-in and allows the retailer to keep the long term strategic value from each customer download. In addition all private white-labels come with universal app compatibility.
See a Whitelabel Example


Modular and Adaptable Solutions

A full set of tools meets a wide range of retail requirements.

Mobile self scanning

Scan & Go App

Everyone hates waiting in line, just 3-5 minutes can feel like an eternity. Our scan & go checkout app eliminates the lines.

Read More
App for staff

Staff App

View transactions in real time, audit purchases, provide customer service,and fulfill orders, in the Staff App.

Read More
App for staff

Control Center

Manage staff accounts, and view performance metrics all in one place, on any device.

Read More
Counter service

Order Ahead

Customers can place orders at in-store service counters, restaurants, food trucks, and more. Works with the scan & go app, or standalone from a kiosk or microsite.

Read More
Lp checkpoint

Loss Prevention

A multilayered loss prevention system prevents abuse of self scanning capabilities by shoppers and staff.

Read More
Marketing tools

Marketing Tools

Increase sales with weekly specials in the app, coupons, loyalty, personalized recommendations and in-store navigation.

Read More

Ready to try it out in your store or lab?

Pick a plan and lets get started.