Layer 1:

Shopper Identities

All shoppers self-identify to access the service. This protects their accounts and establishes trust between shopper and merchant. It also deters intentional thieves who want to remain anonymous.

Layer 2:

Real Time Visibility

Store staff can monitor in-store activity in the Staff App. Staff can identify shoppers by their selfie, view basket contents and activity, and flag shoppers for bag check or other investigation.

Layer 3:

Security Checkpoint

Retailers can define the Bag Check Process (how often, how many items) to sample a portion of bags and keep track of shopper honesty. Our trust algorithm will automatically distribute bag checks where they’re needed most and ensures that all customers are checked regularly. Customers can reduce the frequency of bag checks by scanning items correctly.

Layer 4:

AI-powered Analytics

Retail-hardened layers of AI and analytics scan customer actions to detect purchase patterns, wrong customer information, false selfies, multi-accounting to obtain limited promotions or use of stolen credit cards that indicate possible fraud.

The system then triggers actions based on configurations managed by the retailer, for example bag checks, ID checks, pausing or banning app accounts, account reviews by loss prevention staff.

MicroMarkets

Micromarkets, corporate cafeterias and coffee kitchens typically see a 50% Reduction in Loss when they switch from paying with a payment terminal or a box for cash to using our Express Checkout app to scan and pay.

Convenience/Grocery Store

As a results of FPR's multi-layered loss prevention system, retailers see loss rates that are very low compared e.g. to self-checkout kiosks.

Over a period of 180 days a grocery chain performed 12,889 bag checks. Out of 65,192 items that staff checked, they found only 127 unscanned items!

This represents a rate of 0.19%, 99.81% of all items were scanned correctly!

Loss Prevention Advantages

Retailers can fully customize their own Loss Prevention Program by setting parameters such as the frequency of bag checks, the number of items to check, security policies to apply and actions to take when possible fraud is detected. Each locations can have its own policy if desired.

Retailers can also add additional hardware for loss preventions such as RFID Security or Security Gates.

Checkout Beacon

The Futureproof checkout beacon is an integrated, secure alert device for mobile self checkout. The checkout beacon provides real confirmation of digital transactions which can otherwise seem abstract.
Learn more about the beacon

Security Gates

Instead of the Beacon, retailers can opt to add security gates.
Instead of the “green light”, a QR code is displayed in the app that enables the customer to open the security gate. If a bag check was triggered by the system, a store associate has to approve the purchase before the QR code is displayed.

RFID Tags / EAS Integration

Retailers who use RFID tags on their products can integrate their EAS system with Mobile Checkout.

• An RFID scanner in the checkout area detects the products the shopper has in the cart.
• The identified products can be charged directly or be compared to the products the shopper has scanned
• Once the customer pays, the RFID tags get deactivated.
• This approach can also be used if e.g. only high price items carry an RFID tag.