Staff App

View transactions in real time, audit purchases, provide customer service, and fulfill orders, in the Staff App.

checkout-monitor

Checkout Monitor

View Scan & Go checkouts in real time, from start of trip to payment; front end staff can see a list of current shoppers, and details for each purchase.

The app automatically pings staff members and provides instructions for customer service allowing them to seamlessly perform audits, verify age restricted items, and add items that wouldn't scan.

Purchase Activity

Simply tap a purchase to see a list of items and basket total with time stamps for each purchase event, IE. started shopping, scanned item, removed item, initiated checkout.

Add or remove items from the purchase, adjust prices of scanned items, and issue discounts just like a cash register.

purchase-activity

bag-check

Guided Bag Checks

The cashier is instructed to pull items from the bag at random and check them off of a list.

If an item in the bag doesn't appear on the list, the cashier can add it to the purchase and/or mark it as unscanned which would automatically increase the check on that customer the next time.

Bag checks are based on a trust index that takes into account the basket contents, number of passed bag checks, and more. The audit frequency can be tuned by the retailer from 0% to 100%.

Learn more about Loss Prevention

Age Restricted Items

Age restricted items like alcohol and tobacco are automatically flagged for audit by the system. When customers check out with these flagged items, a staff member is paged to check the customers ID and enter the birth date.

This type of audit can be combined with the standard loss prevention bag check in situations where the customer has been randomly selected for audit and the purchase also includes alcohol.

id-check

flag

Manual Flagging

See something fishy? A button in the purchase details allows staff to manually flag purchases with a text field to state the reason.

Flagging will trigger a bag check for the current purchase, and repeat flagging will increase the frequency of automatic audits for that customer, effectively decreasing their "trust score".

Order Ahead Kiosk

Turn any device into an interactive menu for customers to place orders at in-store service counters, restaurants, and food trucks. Customers don't need the Scan & Go app to order at the kiosk.

Customers provide a name and phone number to place an order, and are notified via text message when the order is ready for pickup.

Learn more about Order Ahead

order-kiosk

order-fulfillment

Order Fulfillment

When customers order via the Scan & Go app or order kiosk, staff can view and complete incoming orders with the fulfillment tool.

The fulfillment tool runs on any device including select deli scales through a partnership with bizerba.

Learn more about Order Ahead


Modular and Adaptable

A full set of tools meets a wide range of retail requirements.

Mobile self scanning

Scan & Go App

Everyone hates waiting in line, just 3-5 minutes can feel like an eternity. Our scan & go checkout app eliminates the lines.

Read More
App for staff

Staff App

View transactions in real time, audit purchases, provide customer service,and fulfill orders, in the Staff App.

Read More
App for staff

Control Center

Manage staff accounts, and view performance metrics all in one place, on any device.

Read More
Counter service

Order Ahead

Customers can place orders at in-store service counters, restaurants, food trucks, and more. Works with the scan & go app, or standalone from a kiosk or microsite.

Read More
Lp checkpoint

Loss Prevention

A multilayered loss prevention system prevents abuse of self scanning capabilities by shoppers and staff.

Read More
Marketing tools

Marketing Tools

Increase sales with weekly specials in the app, coupons, loyalty, personalized recommendations and in-store navigation.

Read More

Ready to try it out in your store or lab?

Pick a plan and lets get started.