How to beat them at their own game.
Amazon's upcoming 2000 physical grocery stores will feature line-free-checkout.
Much was made of Amazon Fresh, the online grocery delivery service that along with it's competitors was supposed to take a bite out of the supermarket industry. Now after 8 years Amazon Fresh is only in 12 cities and it's disappointing growth stands as evidence that most people would rather buy their groceries in person - at least for the moment. With online grocery stalled it was unclear what's next for Amazon - and the grocery industry in general.
Then in November leaked internal documents revealed Amazon's next plans: opening 2000 brick & mortar grocery stores in US. At the time it was unclear why Amazon thought they could break into such a highly competitive market.
The end of today's Amazon Go announcement video shows Amazon's strategy for taking on brick & mortar: As the happy shoppers walk out the final message is "No lines. No checkout. (No, seriously.)" Amazon is betting that line-free shopping is the future of grocery, and that they can get there first.
It's not surprising that Amazon would focus their innovation on convenience. Their Amazon Prime service which increases the convenience of shopping online is so popular that 40% of US households pay for the privilege.
Amazon aren't the only ones betting that line-free checkout will be a key competitive edge. WalMart's Sam's Club Scan & Go rolled out this year to a great reception, with a similar rollout expected at WalMart proper next year. We at FutureProof launched the first store in the US to open with line free checkout in November, San Luis Obispo's California Fresh Market. Our whitelabel technology provides line-free checkout and unlike Amazon's, it's available now and it's an easy upgrade for existing stores.
We started FutureProof Retail with the vision that line-free (and most importantly, mobile) is the future of brick & mortar business. Amazon Go both validates that line-free vision and adds urgency. Whether it's Amazon Go stores or WalMart Scan & Go, shoppers across America will soon have line-free options and FutureProof will be there, giving retailers the chance to go line-free first. We have limited installation dates open this Spring, email us to schedule an information session or join us at NRF Booth 3783 for a hands-on with our partner Bizerba.
PS: Congratulations Amazon Go team! Go looks to be a beautiful, almost entirely invisible experience and we can't wait to try it.
How to beat them at their own game.
In Shanghai, a prototype of a new 24-hour convenience store has no staff, no registers, and the whole thing is on wheels, designed to eventually drive itself to a warehouse to restock, or to a customer to make a delivery.
Amazon may be bringing its futuristic ‘no queue’ grocery store to the U.K. after the online retail giant filed several trademark applications for Amazon Go, the app that allows consumers to bypass checkouts when they shop.
Having already conquered the world of online shopping, Amazon is now gearing up to go IRL where it counts: groceries.
FutureProof Retail will be demonstrating their mobile self-scanning solution to retailers and partners at EuroShop, March 5-9th, with their global scales partner Bizerba at Hall 6 / E58.
Walmart's supercentre in Ancaster, ON will feature a host of new technological innovations, including Walmart's self-scanning solution Scan & Go.
In an interview with Superb Crew, FutureProof Retail founder Di Di Chan details how the companies software solves problems for customers and retailers alike.
A new Walmart store in Tomball will include Walmart Scan & Go, Walmart's self-scanning mobile checkout application.
Read about FutureProof Retail's Mobile Checkout app on page 73 of this months edition of Shopper Marketing by the Path to Purchase institute.
As Walmart takes a major step forward with its Scan & Go platforms and the Amazon Go store makes headlines, a significant upset might be coming to grocery retail now that these major players have the keys to push the grab-and-go strategy forward.
Customers at Walmart's new 190,000 square-foot Lake Nona Supercenter will be able to avoid long lines with the company's Scan & Go application.
After years of iOS exclusivity, Walmart rolled out an Android version of it's Scan & Go application. Walmart's Scan & Go enables customers to skip lines by scanning items and checking out on their smartphones. Scan & Go is currently availible at Walmart #520 in Roger, Arkansas.
Coop recently launched it's first six stores with a new self checkout concept across Denmark in both small and large cities. The concept enables customers to scan products and checkout with their phone, skipping the line.
The online behemoth's register-free store disrupts the landscape, but does more convenience take away from what food shopping has always been?
With Amazon Go making the dream of seamless AI-powered shopping a reality, how can reatailers and retail technology firms work together to keep pace with this disruption?
The singular format, traditional brack-and-mortar supermarket may soon be a relic of the past as retailers must adapt to changing consumer demands or risk becoming obsolete.
Italy’s largest supermarket chain, Coop Italia, has opened what it is calling the “Supermarket of the Future” near Milan. The concept features extensive use of technology to improve the shopping experience.
When we all got a peek at Amazon Go last week, the buzz was all about innovating the checkout experience. That, Karen Webster writes this week, is like saying that the iPhone was all about innovating the telephone call. Amazon Go, Webster posits, is Amazon’s sneak peek into how it plans to reinvent grocery by reinventing how consumers shop for food — and where they do it. And, she says, a sneak peek into what’s to come for all of retail, if Amazon’s foray into grocery succeeds.
Panasonic's new Regirobo concept automatically detects and bags items, creating a seamless shopping experience at it's pilot location in Osaka, Japan.
Sure, the app — and grocery apps in particular — have been around pretty much since smartphones first came on the market. However, new innovations promise to upend how consumers shop and how retailers interact with their customers.
Amazon’s YouTube video introducing its Amazon Go convenience store shows that the company has broken conventional supermarket wisdom and that its foray into food is one traditional retailers should fear.
The online shopping giant Amazon unveiled Amazon Go today, it's spin on brick and mortar retail. Using advanced technology the store will allow users to enter, sign in with the Amazon go app, fill up their baskets, and walk out without stopping to checkout.
California Fresh Market's newest location in San Luis Obispo features FutureProof Retail's radical new mobile self checkout solution.
“I have been on a 20-year quest to have in-store shopping,” Holzheu said, “and FutureProof has finally done it.”
Shoppers can skip the line and checkout on their phones at a new supermarket in San Luis Obispo
Retailer's app offers scan-and-checkout feature for new store
Whether consumers are ordering their groceries online, picking them up at curbside, or shopping in store, it's clear that technology is fundamentally redifining the shopping experience.
FutureProof Retail will be exhibiting with service and support partner SimpleWare Inc at the Unified Grocers 2016 Expo in Long Beach California, August 17th and 18th. We will be providing a sneak preview of our upcoming counter service capability.
Amazon wants to open 20 brick-and-mortar grocery stores over the next two years, and the online retailer believes the US market has room for up to 2,000 of its Amazon Fresh-branded grocery stores over the next decade.
The counter service product simplifies the process of ordering prepared foods at businesses ranging from cafes and food trucks to grocery stores and supermarkets.
Sam's Club, a subsidiary of Walmart, recently launched its Scan-and-Go application in all 645 U.S. stores. Scan-and-Go enables customers to shop and checkout from their mobile devices without waiting on lines.
Retail CIO Outlook learns how FutureProof's loss prevention functions like an immune system.
New self install kit contains everything needed to provide mobile checkout, payment, customer service and loss prevention.
FutureProof Retail has made a splash with its app, developed using a “consumer-first” approach.
FutureProof CEO Will Hogben has been appointed to RetailWire’s Brain Trust Panel.
Two California supermarkets pilot an app that lets shoppers scan their products in app and walk out of the store without waiting in line to check out with a cashier.
The cell phone has also started to become a part of the physical store experience. Now it starts to emerge solutions that enables customers to manage the purchasing process altogether by mobile phone. Mobile Checkout from New York-based company Future Proof is an example.
While AmazonFresh, FreshDirect and Peapod have offered consumers varying degrees of online and mobile grocery ordering for several years, the in-store experience could use some help.
FutureProof Retail (FPR), a software development provider, announced today their launch of Mobile Checkout – the retail industry’s first start-to-finish, secure self-checkout app.
Future Proof Retail helps merchants capitalize on technology by making the in-store experience more pleasant, convenient and profitable.